Ticketmaster Phone Number – Your Guide to Customer Service

When ticket issues arise—from buying, transferring, refunds to lost tickets—many users want a human on the line. This guide is written for you: from Ticketmaster phone number, customer service number, contact number, to reaching an agent—you’ll find the info, shortcuts, hours, and scam alerts you need.

Primary Ticketmaster Customer Service Phone Numbers

1 U.S. Toll‑Free: 1-888-369-5883

• This is the central line for live agents handling general inquiries or existing orders.
• According to Ticketmaster’s “Contact Us” page, press to speak with a representative—available Monday–Friday 9 a.m.–8:30 p.m. (local time), Saturday 9 a.m.–7 p.m., and Sunday 9 a.m.–6 p.m. (Alaska and Hawaii follow Pacific time).

2 Specialized Lines

Depending on your needs:

• Ticketmaster Express / U.S. Ticket Sales: 1-888-369-5883
• TDD (Hearing impaired): 1‑800‑943‑4327
• U.S. Arts Sales: 1‑800‑982‑2787

3 National Sales Line

Some references cite 1‑800‑745‑3000 for ticket purchasing assistance.

4 Corporate & Venue Support

For event organizers or larger-scale support:

• Venue/Box Office: 1‑877‑434‑4434
• Corporate: 1‑310‑360‑3300 (or 310‑867‑7000).

Shortcut Sequence to a Live Agent

Rather than stay stuck in menus, try this path:

1. Dial 1-888-369-5883
2. Say or press “No” when asked if you have tickets
3. Say or press “Something else”
4. Continue through prompts—transfer to a live agent

Real‑world user advice:

“Keep calling the support number (1-888-369-5883 as of now) until you get through… Finally got through on try 28… once I got through only about 10 mins wait.”

Best Calling Practices & Hours

1 Hours (Local Time)

• Monday–Friday: 9 a.m.–8:30 p.m.
• Saturday: 9 a.m.–7 p.m.
• Sunday: 9 a.m.–6 p.m.
  (Alaska/Hawaii follow Pacific schedule)

2 Pro Tips

• Call early on opening hours to reduce wait time
• Expect busy signals—be prepared to redial
• If call fails, try again promptly (some reports say ballpark 30–40 tries)
• Be clear with your prompt responses (e.g., “Something else”) for better routing

When Calling Isn’t Working: Alternatives

Ticketmaster offers other support options if phone lines are busy or unhelpful:

1 Live Chat

Accessible when you’re signed into your Ticketmaster account, under My Tickets

2 Email / Online Forms

Ideal if you don’t have tickets yet or have account/password issues. Submit via the help site

3 Social Media

Fan Support via Twitter is often responsive. Many have found quicker results here than over the phone

4 In‑Person Venue Box Office

Some venues provide Ticketmaster support—call ahead to confirm

Common User Complaints & Reality Check

1 Long Waits & Busy Signals

• Long holds, busy tones or dropped calls are frequent gripes
• Even a major media outlet noted difficulty contacting support via phone—even during a payment issue

2 Agent Quality Varies

• Some users describe reps as unhelpful or misinformed
• Occasionally deceptive or incorrect info gets shared on calls

3 Sometimes No Human Support

• In 2021, some users reported reaching only automated responses

Beware of Ticketmaster Phone Scams

Scammers exploit Ticketmaster’s name to dupe customers. Beware of impersonators:

Fake Numbers

• 1‑888‑274‑5488 has been flagged on Reddit as fraudulent and leading to remote app installation
• 1‑866‑581‑6323, 866‑450‑2032 etc. are also reported scam lines

Telltale scams include:

• Callers asking to install remote‑access software
• Requesting gift‑card or unconventional payment methods
• Pressuring you to pay to unlock a ticket or refund

Scam Alert Stories

“They told me to buy a gift card… not associated with Ticketmaster”
“They asked to create a SeatGeek account, remote desktop … scam”

How to Stay Safe

• Only call official Ticketmaster numbers: 1-888-369-5883
• Never pay with gift cards or unconventional payment methods
• Avoid installing remote access apps during Ticketmaster calls
• If unsure, verify through Ticketmaster’s website or official social media
• If scammed, report immediately!

International & Specialized Numbers

Ticketmaster operates globally with local lines (partial list):

For other regions, consult your local Ticketmaster site.

When Phone Support Still Doesn’t Solve It

If you’ve called repeatedly or hit dead ends, try:

1 Social Media

Reply publicly to Ticketmaster’s verified Twitter or Facebook for faster escalation

2 Public Complaints or Media Channels

Sometimes media outlets or consumer advocates (like The Guardian) get results

3 File a Credit Card Dispute

If you’re owed a refund or were fraudulent charged, a dispute with your bank may be the clearest route

4 Venue or Promoter Escalation

Use venue contacts or promoter lines especially for large or corporate event issues

FAQ Highlights

Q: Does Ticketmaster still offer phone support?
A: Yes—in the U.S., it runs under 1‑800‑653‑8000, weekdays and weekends.

Q: How do I skip automated menus?
A: Dial 800‑653‑8000, answer “No” to ticket prompts, say “Something else,” and hold for agent.

Q: Is 1‑888‑274‑5488 legitimate?
A: No—Reddit warns it’s a scam. That caller asked to install remote software.

Q: What hours does the phone line operate?
A: 9 a.m.–8:30 p.m. Mon–Fri, 9 a.m.–7 p.m. Sat, and 9 a.m.–6 p.m. Sun (with Alaska/Hawaii on Pacific).

Final Tips & Summary

1. Dial 1-888-369-5883 during local business hours
2. Skip menus by saying “No” + “Something else” = direct route to live agent
3. Redial repeatedly if busy—lots of users report finally connecting after 20–30 tries
4. Use live chat or email if stuck in phone queue
5. Don’t fall for scams: only use official Ticketmaster numbers, no gift cards, no remote apps
6. Explore international numbers when traveling abroad
7. Escalate via social media or venue contacts if support is unresponsive
8. Consider consumer action like chargebacks or media complaints for unresolved cases

Conclusion

Having the Ticketmaster customer service number at hand—1-888-369-5883—is vital. With strategic calling, persistence, and awareness, you can connect to a live agent. If that fails, use chat, email, social media, or escalation tactics.